Air NZ forced to trim schedule due to 787 engine maintenance

Todd Singleton
December 8, 2017

Air New Zealand told Newsroom last night it was "extremely surprised by the two issues experienced this week".

Flight NZ30 left Auckland for Buenos Aires at 8.21pm, but returned an hour and a half later as a precaution due to a "possible engineering issue", according to an airline spokesperson.

Air New Zealand Ltd on Thursday said it would cancel and delay some global flights over the coming weeks because engines on its Boeing Co 787-9 jets manufactured by Rolls-Royce Holdings PLC required early maintenance.

The pilot elected to shut down one of the plane's engines as a precaution during flight NZ99 to Narita, Tokyo.

"Air New Zealand will be focused on finding replacement aircraft capacity", the airline said.

Customers affected by these changes will be proactively contacted with new travel information.

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"Rolls-Royce does not have any replacement engines available while this maintenance work is undertaken which means some schedule changes are unavoidable", Air NZ adds. "Should the commission believe insufficient action is being taken at any time, then it has the ability to issue urgent recommendations while its inquiries continue".

The commission say they're working closely with Air New Zealand, the Civil Aviation Authority and engine-manufacturer for Boeing Dreamliners Rolls Royce.

Air New Zealand is not the first airline to report issues with Rolls-Royce's Trent 1000 engines. A few weeks later Virgin Atlantic said it was had also experienced similar troubles with its Trent 1000 engines.

During peak months the airlines will jointly operate a total of 35 return services a week between Singapore and New Zealand, including Christchurch and Wellington flights.

"Rolls - which has more than 400 of the US$10m engines in service - has acknowledged the problems".

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